Refund & Return Policy
Last Updated: February 16, 2026
Thank you for shopping at Digitalijstartprint. We want to ensure you are completely satisfied with your purchase of our printing machinery and supplies. If you are not entirely satisfied, we're here to help.
1. Returns
You have 30 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be:
- Unused and in the same condition that you received it.
- In the original packaging.
- Accompanied by the receipt or proof of purchase.
2. Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.
3. Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Ship your returns to: 360 SW 3rd Ave, Florida City, FL 33034, USA.
4. Non-Returnable Items
Certain types of items cannot be returned, like perishable goods (such as inks or specialized printing papers once opened) or custom printed products. Please get in touch if you have questions or concerns about your specific item.
5. Contact Us
If you have any questions on how to return your item to us, contact us at support@digitalijstartprint.online or call us at our Florida business location.